The House of Harry Winston has been the notable leader in setting the bar of excellence in quality. Our tradition has been to exceed customer satisfaction. Our ambition is to uphold this tradition.
Every Harry Winston jewel has its own story. It begins with each magnificent gemstone and their extraordinary design. It's followed by hours of skilled craftsmanship then carefully examined to ensure that every Harry Winston jewel meets our discriminating standards. Only the exceptional can be called a Harry Winston jewel.
Each masterfully crafted Harry Winston jewel should be handled carefully, regularly cleaned and serviced, as detailed when purchased, to ensure enjoyment for future generations.
Never allow gemstones or jewelry pieces to come into contact with each other as only gemstones and materials of equal or greater hardness* can cause harm to your jewelry.
Each jewelry piece should be stored individually in its Harry Winston packaging received when purchased.
JEWELRY SERVICE AND RESTORATION
Over time, your Harry Winston jewelry will require professional cleaning and servicing as frequent wear will cause debris, oil and chemicals to buildup and metal surfaces to dull. This will detract from its beauty and brilliance. Debris, oil and chemical buildup coupled with forceful contact may eventually cause gemstones to loosen or even be lost. We invite you to contact or bring your Harry Winston jewel to one of our salons or contact Sales Support to send your jewelry for a professional cleaning minimally
once a year.
All pearls, as well as diamond and colored gemstone beads, on silk cord should be brought in for restringing every one to three years depending on frequency of wear.
For additional inquiries, please contact us at 1.800.988.4110 or send us an email.
*Refers to Mohs Scale of Mineral Hardness ranging from one to ten, indexing diamonds as the hardest level of ten.